Is that the million-dollar question that many PMOs face today? Recognising that there is no silver bullet for the successful implementation of PMO tools or even choosing the right tool for their programme and project organisations. The prospect of implementing the right tool is daunting but the decision is becoming an increasingly necessary one.
In order to become better at what they do, PMOs need to automate where they can in order to free up their time to add more value in areas which currently cannot be automated.
I believe that Project Management is a very complex field that requires attention to details and a team of professionals who are able to implement strategies in order to make it run successfully. I agree with the way David sees the PMO of the future. I also want to emphasize the importance of change management in the success or failure of any project.